🌊 The Digital Ark™ FAQ (Frequently Asked Questions)

🌊 The Digital Ark™ FAQ (Frequently Asked Questions)

General Questions

Q: What is The Digital Ark™?

A: The Digital Ark™ is a faith-based platform blending spiritual growth, digital products, devotionals, and creative ministry experiences. Think of it as your safe harbor online — a portal to heaven where faith meets everyday life.

Q: Do I need to be part of a specific church or denomination to join?

A: Nope! The Ark is open to everyone — seekers, saints, skeptics, and anyone in between. Our goal is to point people to Jesus in a fun, faith-filled, and creative way.

Q: Is everything online?

A: Yes! Most of our resources are digital (downloadable devotionals, challenges, courses, and printables), but we also offer occasional live events and pop-up ministry experiences.

Orders & Products

Q: How do I purchase a digital product?

A: Simply add the item to your cart, checkout, and you’ll receive instant access to download your files.

Q: Will I receive a physical product?

A: Unless specified (like certain merch or kits), most items are digital downloads. That means no shipping delays — you’ll get your product immediately after payment.

Q: Do digital downloads expire?

A: No. Once you’ve purchased, it’s yours for life! Just make sure to save your files somewhere safe.

Subscriptions & Memberships

Q: What do I get with the $7/month Digital Ark™ Subscription?

A: You’ll unlock exclusive devotionals, soul care challenges (like the 7-Day Soul Detox), premium downloads, and insider access to upcoming series and courses.

Q: Can I cancel anytime?

A: Yes, you’re in full control. You can cancel your subscription through your account settings anytime.

Q: Will I lose access if I cancel?

A: You’ll keep everything you downloaded while subscribed, but you won’t receive new drops after your cancellation date.

Ministry Initiatives

Q: What is Bless-a-Bible™?

A: Bless-a-Bible™ is our donation mission where supporters can help us put Bibles in the hands of people who need them most.

Q: What is Pet Bless-a-Bible™?

A: A special wall of honor where you can sponsor a Bible in the name of your beloved pet — because their faithfulness deserves recognition too!

Q: What is Sponsor-a-Bible™?

A: This option allows you to directly sponsor multiple Bibles for distribution, helping us reach even more souls with God’s Word.

Shipping & Returns

Q: Do you ship internationally?

A: For digital products, yes — they’re available worldwide instantly. For physical products, shipping availability and rates will be displayed at checkout.

Q: Do you offer refunds?

A: Digital products are non-refundable since they can’t be “returned.” However, if there’s a technical issue with your download, we’ll make it right. Physical products may have different return guidelines (see our Returns Policy).

Technical Questions

Q: I didn’t get my download email — what should I do?

A: First, check your spam/junk folder. If it’s not there, email us at support@thedigitalark.org and we’ll resend it.

Q: Do I need special software to open downloads?

A: Most files are PDFs, which can be opened on phones, tablets, and computers using free apps like Adobe Reader.

Q: Can I share my digital downloads with friends?

A: No — each purchase is for personal use only. But you can encourage them to grab their own copy (and support the mission while they’re at it).

Community & Courses

Q: What is Bible Study Bootcamp™?

A: A 7-week, laughter-filled crash course through God’s Word designed to bring scripture to life in a fun, relatable way. Available as digital workbooks, devotionals, and group studies.

Q: What’s Hoodies & Holy Oil™?

A: A men’s edition of Bible Study Bootcamp™ that brings humor, healing, and brotherhood together.

Q: What’s Mindin’ My Tea & My Testimony™?

A: Our women’s tea-party-inspired devotional and merch collection — because faith and fellowship can be fashionable AND fun.

Q: What’s Holy Recess & Kingdom Kicks™?

A: A kids’ edition full of games, scripture lessons, and fun challenges to help little ones grow in faith.

Donations

Q: How can I support The Digital Ark™?

A: You can donate directly, sponsor a Bible, join the monthly membership, or simply share the Ark with others to help spread the Word.

Q: Are donations tax-deductible?

A: Currently, we operate as a faith-based initiative, not a registered nonprofit. Donations support ministry operations and outreach.